FAQ

If the vehicles are available for operation at the time and date you requested, you will be informed that your reservation has been confirmed.

For reservations of Airport Transfer;

> From our www.misafirservices.com website or

> From our info@misafirservices.com mail address.

For Airport Transfer services, only the reservations which are made up to 24 hours before the flight can be processed. Reservations made within the 24 hours of the flight are not taken into process.

If your reservation is approved and you have bought the service, from the day you have made the purchase, you have the right of cancellation in up to fourteen (14) days. Only condition being that the cancellation cannot be within the 48 hours of your flight. On the event that the service is used within the fourteen (14) days of purchase, you are not allowed to use your right of cancellation.

Our Meet & Greet packages are designed to meet the needs of our arrival, departure and transfer passengers.

For departing passengers;

• Being welcomed by a personal assistant
• Porter service
• Prioritized check-in
• iGA Fast Track access
• Escort until the plane’s gate
• iGA Lounge access
• Designated buggy

For arriving passengers;

• Being welcomed by a personal assistant
• Porter service
• iGA Fast Track access
• Escort until the transfer vehicle
• Designated buggy

For transfer passengers;

• Being welcomed by a personal assistant on the gate of the arriving flight. (with designated buggy)
• Porter service
• iGA Fast Track access on the passport control
• iGA Lounge access
• Escort until the departing flight gate (with designated buggy)

Please click here to check our service details and prices.

Meet & Greet Service works with reservation system. If there are welcome assistants available at the time and date you request, you will be informed that your reservation has been confirmed.

For reservations of Meet&Greet;

> From our www.misafirservices.com website or

> From our info@misafirservices.com mail address.

For Meet & Greet services, only the reservations which are made up to 48 hours before the flight can be processed. Reservations made within the 48 hours of the flight are not taken into process.

If your reservation is approved and you have bought the service, from the day you have made the purchase, you have the right of cancellation in up to fourteen (14) days. Only condition being that the cancellation cannot be within the 48 hours of your flight. On the event that the service is used within the fourteen (14) days of purchase, you are not allowed to use your right of cancellation.